MY & SG servers are friends again!
- Published on Friday, 26 September 2014 15:27
Your feedback has not fallen on deaf ears, we've been gathering your feedback and information on the various platforms, so that we have more strength to reconcile the 2 servers.
After investing so much time, effort and manpower, we have finally come to terms with the 2 of them.
If you are interested to know what causes them to part, the issue does not lie with HoN game servers, it was due to the network connection between Malaysia and Singapore is congested.
The network connection issue lies between the Internet Service Providers (ISPs) and it is a global problem which affects many online services, Garena HoN is definitely not unique enough to be excluded. Garena HoN probably had bigger impact as it is a fast-paced game that waits no one, it probably increases your frustrations tremendously.
Of course, we are not playing Forsaken Archers, we do not intend to shoot any arrows towards anyone. We chose to play the role of Predator, being able to tank and carry the entire game.
Having said that, we've been constantly working towards giving you a better gaming experience and our engineers have been working hard to deliver these results where the connection issue has been completely resolved.
To uphold our words, we will be transparent towards what have been done -
• Uplink between both ISPs has been upgraded
• Routing for both ISPs has been optimized
These are things beyond our control, we can only be playing the supporting role to bring you a better gaming experience. (Hey, that does not mean we aren't doing anything to win this game! It's like using Rhapsody who have an important role in a game, yet it's never an easy task to be the main carry of the entire game.)
"Annihilation! Hail to the Newerth, we've conquered the game!" We've heard.
We sincerely thank you for the patience you guys had with us during these difficult times.