Server Maintenance Completed

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Published on Thursday, 26 July 2012 12:36

Dear Heroes,

We have been experiencing server disruptions since Friday night due to the increasing concurrent online players (Yes, we have surpassed our record once again!). We do understand the frustrations from your point of view. Please allow us to clarify certain misinterpretations.

We have since been monitoring closely round the clock to rectify any issues at the first possible opportunity. We have various plans on circumventing this issue spanning within a wide range. Staff of S2Games and Garena were on standby the whole night to monitor the server issues, and during which, S2Games were able to rectify the causes and have decided to bring the servers offline to work on them.

The announcement was posted at around 12 AM (GMT +8), stating that we will be closing the game access at 1 AM (GMT +8). We gave a grace period of 1 hour for on-going games to end, and begun shutting down the game servers at 2 AM (GMT +8).

Also, please note that after the maintenance, several in-game features have been disabled temporarily for optimization while we are working on a long-term solution to improve server stability. Affected features are as follow:

- Buddy Request

- Removal of Buddy

- Some notifications such as joining/leaving games

 

We seek your patience and understanding in this matter.

Update:
Game service resumed at 12:15 PM (GMT +8) today.

Thank you.

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