[READ] Impersonation of Garena Staff

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Published on Thursday, 12 April 2012 13:24

gstar

With regards to the recent hike of Garena Staff/Game Master impersonators on our media platforms such as Garena Plus, Twitter and especially Facebook, we have since taken appropriate actions against these users.

We would like to advise the community to be cautious of these impersonators and report to us immediately of such cases. Several Facebook pages and Garena accounts impersonating Garena Staff have been banned and taken down.

Please bear in mind that Garena Staff will NEVER ask for your account details (i.e. Login ID, Password)

How to Identify an Impersonator?

An impersonator will name themselves as a Garena Staff or Game Master (i.e. GM Auph or GM RyuriaL). They will then offer you free in-game items or even a job position in Garena to catch your attention and ask for your account details such as Login ID and Password. As mentioned before, a REAL Garena Staff will NEVER ask for your account details.

Below is a list of Official Garena Heroes of Newerth Facebook Pages:

Garena Heroes of Newerth: https://www.facebook.com/GarenaHoN / https://twitter.com/GarenaHoNSEA

[GM]Auph : https://www.facebook.com/LeonAuphLhttps://twitter.com/GarenaAuph
[GM]MoomifieD : https://www.facebook.com/GM.MoomifieD
[GM]Mischyz : https://www.facebook.com/GM.Mischyz
[GM]Meowie : https://www.facebook.com/GMMeowie

So, how to deal with an Impersonator?

Take a screenshot of the incident, including his Garena ID/UID and report it to us via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. You may then delete the user from your contact list.

If your account has been compromised, please do not hesitate to contact our Customer Support Team via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

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