Solutions for Crashing during Update

<< Back
Published on Thursday, 27 October 2011 13:01

Dear Heroes,

If you are having issues updating your game client, please try the alternatives below:

- Ensure that your Windows-installation is up-to-date and install all the available patches and service packs!

- Changing Windows Compatibility Mode.

- Select Windows 95 compatibility mode in order to update (de-select it after the updating process has finished):
1. Riht-click the icon for the program
2. Click Properties
3. Click the Compatibility tab.
4. Set Compatibility mode to "Windows 95"
5. Click Apply and OK

Open the task manager and make sure no other instance of HoN is running. If there is, kill it by selecting hon.exe and click on "End Process".

Run HoN as an Administrator and install it directly into your HDD's root (e.g. C:\).

- Changing your Graphic Driver temporarily.

Also, you may try to switching your Video Driver to "OpenGL" in-game. To do so, go to Settings > Graphics, select "OpenGL" and try patching again. Revert it back to "DirectX" when the patch is complete.

If you have any relevant issues or require any assistance, please do not hesitate to sought them out at our Technical Support forum: http://forum.hon.garena.com/forumdisplay.php?35-Technical-Support

- Garena HoN Team

Comments