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Published on Wednesday, 31 October 2012 13:29

Dear Garena Gamers,

It is our honour to provide you with our very first Face to Face Customer Service Experience from Garena. In conjunction with the opening of Garena Stadium at Bugis+, we will be placing a team of dedicated Customer Service Officers to serve our awesome Garena Gamers, you! 

Our Customer Service Officers are made up of a young and friendly group, and they are able to get your queries answered and doubts cleared in the shortest time possible.

These are some of the issues* which we are able to assist you with:

1.       Account Related Issues (Password, Email and Mobile Number Change)

2.       Garena Shells Top Up Related Issues

3.       Game Related Issues

You can start visiting us at Bugis+ (previously known as Iluma), Level 3, Unit No.19-23/28 from 5th November 2012 onwards! Our operating hours are from 11.30am to 10.30pm.

*Disclaimer: Issues will be assessed on the spot, however, please allow us to have at least 24 hours to have your issue resolved.